Shipping costs are of $10 per shipment. We reserve the right to change our shipping policies at any time. Shipments to Canada can take longer than expected due to customs and circumstances beyond our control. Canadian shipments are also subjet to duties.
Return policies vary by brand and designers and are indicated on the product detail page.
For the majority of products sold on ziggie, returns are accepted within 30 days of your order date. The cost of the original shipping will be refunded to your account upon receipt of the product and the cost to return the product to ziggie is your responsibility. It is recommended to choose a carrier method that has a tracking number to ensure packages arrive at ziggie’s returns department. Packages that do not arrive at ziggie’s returns department are the responsibility of the customer.
Send return to:
c/o RETURNS DEPARTMENT
7841 W. Boekel Rd.
Rathrum, ID 83858
Please include your name, email address used on your ziggie account, the order number (if you have it) and note the reason for the return on the return slip provided.
If we receive your return within 30 days, the original method of payment will be credited. We must receive your items within 30 days of your order date. Once we receive your item(s), please allow up to7 working days for us to process your refund. The time it will take for your refund to post to your bank account may vary. If you paid with a ziggie gift card or ziggie store credit your refund will be as a ziggie store credit.
GENERATING, DIRECTING AND DEDUCTING ZIGGIE IMPACT DOLLARS FROM YOUR IMPACT ACCOUNT
Ziggie Impact Dollars are generated as soon as your purchase is processed. Once you see the funds show up in your Impact Account you are free to direct the funds to the Impact Organization of your choice. The funds are available to be released to the Impact Organization after the return window of each purchase closes. Our social impact partners are aware of this timing and understand we have to account for processing and the possibility of a return. If you return an item, the ziggie Impact Dollars generated by the purchase of that product will be deducted from your ziggie Impact Dollar balance (e.g. You purchase an item for $120.00, generating $12.00 in ziggie Impact Dollars. You return the item within 30 days. You will see a $12.00 deduction on your ziggie Impact Dollar balance). If you have already directed the Impact Dollars to an organization that direction will be reversed as well.
GET INVOLVED WITH ZIGGIE
We are new on the scene and would love to here from you if you want to get involved with us. “Getting involved” could mean a lot of things… maybe working with us, contributing content, joining us a seller on our marketplace, sharing great ideas about ways to improve the world… We love to hear from you about anything. Send us a note at email@example.com